Shipping policy

All products and services are digitally delivered. No physical goods will be shipped.

Squarespace Templates

Once your payment is processed, any documentation or onboarding information is sent instantly via email. Squarespace templates are manually created and sent to you within 24 business hours (Monday–Friday, Australian Eastern Time).

If you haven’t received your template after 1 business day, please check your spam folder or reach out to talk@pearler.work.

Flodesk Templates

Flodesk templates and their documentation links are instantly sent to your email address. If you haven’t received your template after 1 business day, please check your spam folder or reach out to talk@pearler.work.

DIY Branding Notion

You'll be sent an invitation to this Notion document to the email address you checked out with within 24 business hours (Monday–Friday, Australian Eastern Time).

If you haven’t received your template after 1 business day, please check your spam folder or reach out to talk@pearler.work.

Glowup Days

Glowup Days are service appointments, not shippable items. Your booking deposit secures a time slot in my schedule. I’ll contact you within 2 business days to begin pre-work and confirm logistics. See Terms of Service for more.